PRIVACY POLICY

This Privacy Policy is effective as of June 1st, 2020 (“Effective Date”)

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF THE SERVICES. YOUR CONTINUED USE OF THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO BOTH MEMBERS AND GUESTS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

This website (the “Website”) is owned and operated by MAMA’S NATURAL FOODS INC. Throughout the site, the terms “we”, “us” and “our” refer to Mama’s Natural Foods Inc and its affiliate company, Mama’s Creation Foods. In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorized access to or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.

INFORMATION WE COLLECT

Users will be prompted to register an account. In so doing, users may be asked to provide the following information (Personal Information):

  • Name

  • Email

  • Physical address

  • Phone number

  • Credit Card

  • Preference you enter into your profile

  • Company name/Business type

  • Information you may provide for user-generated content or social media

  • Information you may provide when ordering products or services from us, requesting assistance or information, participating in certain promotional activities, completing polls or surveys, providing you with service or technical support, and promotional activities e.g., sweepstakes or contests.

We will attempt to limit the types of Personal Information we process to only that to which you consent (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, MMS, and other mobile services), but, to the extent necessary, your agreement to these this Privacy Policy constitutes your consent.

We will not collect, use, or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law.

By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:

  • The provision and performance of the services

  • Informing you of changes made to our website

  • The provision of marketing-related services to you by Mama’s Natural Foods Inc.

  • Responding to any queries or requests you may have

  • Developing an online user profile

  • Understanding general user trends and patterns so that we can develop and support existing and ongoing marketing strategies

  • For security, administrative and legal purposes

  • The creation and development of market data profiles that may provide insight into market norms, practices, and trends to help us improve our offering to you. Such information will be compiled and retained in aggregated form but shall not be used in any way which may comprise the identity of a user.

Although absolute security cannot be guaranteed on the internet, Mama’s Natural Foods Inc. has in place up-to-date, reasonable technical and organizational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction, or unauthorized disclosure or access to the information we process online.

While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction.

The Personal Information Mama’s Natural Foods Inc. collects from users shall only be accessed by Mama’s Natural Foods Inc. employees, third-party service providers such as our payment processors such as Stripe and Afterpay, representatives, and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

Mama’s Natural Foods Inc. shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to Mama’s Natural Foods Inc. for publishing on the Website.  You shall be solely responsible for the contents of all material published by yourself.

We do not accept any users, or representatives of users, under 18 years of age or who otherwise does not have the relevant capacity to be bound by this Privacy Policy.

We share your Personal Information with third parties to help us use your Personal Information, as described above. Any emails sent by Mama’s Natural Foods Inc. will only be in connection with the provision of our services and/or the marketing thereof.

THIRD-PARTY SERVICES

We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also share data with some third-party payment processors and marketing partners for advertising purposes.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CCPA & CALIFORNIA RESIDENTS

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us through the contact information below.

LINKS TO THIRD-PARTY WEBSITES

Throughout our website, we may provide links and pointers to other third-party websites, including (without limitation) social media platforms, payment gateways, and/or live chat platforms. Our linking to such third-party websites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.  

If applicable, any information, offers, services, products, or content expressed or made available by third parties are those of the respective authors or distributors, and not of Mama’s Natural Foods Inc. They are provided “as is” and without warranties of any kind either express or implied.

The privacy practices of these third-party websites may differ from those of Mama’s Natural Foods Inc., so we suggest that you carefully evaluate the security and trustworthiness of any third-party websites before disclosing any personal information to them. Mama’s Natural Foods Inc. does not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

LOG FILES

When you visit ORISUN, even if you do not create an account, we may collect information, such as your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, the page on our website that you visit and in what sequence, the date and length of your visit, the number of clicks, and other information concerning your computer’s operating system, language settings, and broad demographics. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data could be used to identify you if it is aggregated with other Personal Information that you supply us. This information is not shared with third parties and is used only within Mama’s Natural Foods Inc to analyze trends, administer the site, track user'’ movement in the aggregate, and gather broad demographic information for aggregate use. Any individually identifiable information related to this data will never be used in any way different from that stated above, without your explicit permission.

COOKIES

Mama’s Natural Foods Inc. use certain tools to collect information about users browsing our website. These tools use cookies which are small text files that are stored on a user’s computer or smartphone by the web browser. The cookies are used, among other things, to improve website performance, to provide customized viewing options, to compile statistical reports on website activity, for fraud reduction, or for security purposes. We also use cookies to recognize customers or previous visitors to our website or to pre-populate website forms. To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to http://www.allaboutcookies.org. Remember, though, without cookies, you may not be able to take full advantage of all our website features.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy from time to time, in which case we will post the revised Privacy Policy on this website. Should we make any significant change in how we treat your personal information, we will notify you on our website or by other means such as email. By continuing to use our website after we post any such changes, you accept the Terms of the Policy, as modified.

CONTACT US

If you have any questions about our Privacy Policy, please feel free to email us at connect@mamascreationfoods.com.